Shipping & Delivery

Welcome to Heduty's Shipping & Delivery information page. Here you will find details about our shipping policies, delivery times, and other important information to ensure your order arrives smoothly.

Shipping Policy

1. Order Processing Time

   • All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Domestic Shipping Rates and Estimates in USA

   • We offer several shipping options for domestic orders:
     • Standard Shipping: [Estimated delivery time: 3-10 business days] 
   • Shipping charges for your order will be calculated and displayed at checkout.

3. International Shipping

   • We offer international shipping to many countries. Shipping costs and delivery times vary based on destination:
     • Standard International Shipping: [Estimated delivery time: 15-60 business days] 
     • Express International Shipping: [Estimated delivery time: 10-15 business days]
   • Please note that international orders may be subject to customs duties, taxes, and other fees, which are the responsibility of the recipient.

Delivery Times

• Standard Shipping: 7-10 business days within United States
• International Shipping: 10-45 business days, depending on the destination

Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions and customs clearance procedures.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status and estimated delivery date of your order.

Shipping Restrictions

• We do not ship to P.O. Boxes or APO/FPO addresses.
• Certain products may have additional shipping restrictions due to size, weight, or destination.

Address Changes

If you need to change your shipping address after placing an order, please contact our customer service team immediately. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue and ensure you receive your order.

Contact Us

If you have any questions or need further assistance with your order, please contact our customer service team at support@heduty.com. We are here to help!